Effective Date: September 9, 2026
Prospress LLC ("Prospress," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, maintain, and protect information provided through our website, online forms, and communications with Prospress.
By using our website or voluntarily providing information to us, you acknowledge the practices described in this Privacy Policy.
This Privacy Policy explains how Prospress handles personal and non-personal information.
Non-personal information is information that does not directly identify you. When you visit our website, we may automatically collect certain technical information, such as your browser type, device type, IP address, pages visited, and general website usage information.
We may use this information to operate, maintain, secure, and improve our website and services.
Personal information is information that may identify you as an individual. Depending on how you interact with Prospress, we may collect information such as:
We collect personal information when you voluntarily provide it to us, including when you submit a form, contact us, request information, or communicate with Prospress.
Prospress may use cookies and similar technologies to operate our website, understand website usage, improve website functionality, and enhance the user experience.
Cookies are small data files stored on your device by your web browser. You may be able to accept or decline cookies through your browser settings. If you choose to disable certain cookies, some website features may not function properly.
We may use third-party service providers for website analytics, security, communications, or other business functions. These providers may process information on behalf of Prospress as necessary to provide their services.
Prospress may collect and use personal information to:
We may also use information in aggregated or de-identified form for legitimate business purposes, such as analysis, reporting, and improving our services.
Prospress does not sell personal information for monetary consideration.
We may share personal information with service providers that perform business functions on our behalf, such as website hosting, technology services, communications, analytics, customer support, or other business operations.
When we use service providers, we require them to use personal information only as reasonably necessary to perform services on behalf of Prospress and to protect the information appropriately.
We may also disclose information when reasonably necessary to:
If you voluntarily provide your telephone number and consent to receive text messages from Prospress, you may receive SMS communications regarding telecommunications products and services, promotions, appointments, installation scheduling, customer support, and related communications.
Prospress does not sell, rent, or share mobile telephone numbers, SMS opt-in information, or SMS consent with third parties or affiliates for their own marketing or promotional purposes.
SMS opt-in information and consent are used for communications from Prospress consistent with the purpose for which you provided your consent.
Message frequency varies. Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP to a Prospress text message. For assistance, reply HELP.
Consent to receive marketing text messages is not a condition of purchasing any product or service.
We may communicate with you by telephone, email, SMS, or other communication methods regarding:
If you submit an online form requesting a response, we may contact you using the information you provided.
You may opt out of marketing communications where applicable. SMS recipients may opt out by replying STOP.
Prospress uses reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, use, disclosure, alteration, or destruction.
Access to personal information is limited to authorized personnel and service providers who reasonably need the information to perform their duties or services.
Although we take reasonable measures to protect personal information, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
Prospress may retain personal information for as long as reasonably necessary to provide requested services, maintain business records, respond to requests, resolve disputes, comply with legal obligations, enforce agreements, and protect our rights and interests.
You may contact Prospress to request that we:
You may opt out of SMS communications at any time by replying STOP.
Certain information may be retained when required by law or when reasonably necessary for legitimate business purposes.
Our website may contain links to websites or services operated by third parties.
Prospress is not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of third-party websites before providing them with personal information.
Our website and services are not directed toward children under the age of 13, and Prospress does not knowingly collect personal information from children under 13.
Prospress may update this Privacy Policy from time to time to reflect changes in our business, services, technology, or applicable legal requirements.
When we make changes, we will update the Effective Date at the beginning of this Privacy Policy.
If you have questions about this Privacy Policy or Prospress's privacy practices, or if you would like to submit a privacy-related request, please contact us:
Prospress LLC
Email: [email protected]
